EnrollMe Registration Site

Case study for UX research and design of grade school registration site.

UX Research

Brand Strategy

Visual Design

Illustration

"I just want him to have a good experience."

Registering a child for school for the first time brings a mix of emotions for parents. Feeling range from joy, pride, and worry as their child reaches this milestone and grows up.

Above all, parents want their child to have a positive experience and have high expectations of the school.

Unreliable and lengthy

The current site isn’t intuitive for parents

The current site takes an hour on average to complete. Let’s reduce the time it takes to complete through an intuitive user experience.

“I don’t want to do this”

The current site is laborious. Let’s bring the fun back to going back to school by creating a positive, fun and visually interesting platform.

Research

Case study for UX research and design of grade school registration site.

Current website

A lack of hierarchy and helpful wayfinding make the current website tedious to use.

Card sorting and interviews

Users are busy. They want to the whole process to take less time (currently takes up to 1 hour), and the ability to scroll between sections versus individual pages (currently 26). Competitive analysis helped to identify gaps in current sites and apps.

Usability testing

Current location and naming of certain information does not meet users expectations.

Personas

Users are busy. They want to the whole process to take less time (currently takes up to 1 hour), and the ability to scroll between sections versus individual pages (currently 26). Competitive analysis helped to identify gaps in current sites and apps.

Parents

According to census data, moms and caregivers are predominantly women, even in dual-income and single-parent situations.

Administrators

School administrators reviewing and approving applications often have to work over summer break to field questions and late registrations due to confusion.

Wireframes

The primary focus was how the site would flow with the updated tabbed subnavigation.

Mockups

Four Key Areas of Improvement

User research illuminated 4 key areas of opportunity / improvement for school registration platforms.

Fun, Engaging Colors

Easy-to-Access Information

Addition of Wayfinding

Intuitive File Upload

Visual Design

Color palette is inspired by children’s toy and clothing brands, energetic, warm primary and secondary palettes. The layout and graphic elements are inspired by building blocks, simple geometric shapes that stack neatly.

Student Profiles Front and Center

The personalized experience instills trust and comfort in the user. Immediately following are the student profiles. Research gleaned that users want to easily access individual user profiles on the home screen.

Clear Wayfinding

Existing platforms require users to scroll through the questionnaire in consecutive order, a pain point for users. A submenu sidebar was added to allow users to scroll between sections.

Intuitive File Uploads

Finally, file upload is included in the user experience, versus requiring a 3rd party platform. User testing illustrated that users would like the button to live in context in the student’s profile.

Live Prototype

Built in Figma

Click the image at right to open up the live prototype illustrating how to upload a file to Kimi's Profile.

Next Steps

Robust, Comprehensive Features

Continued evolution of brand identity visual language

Student/Parent Homework portal

Grades / Records portal

Direct messaging with student’s teacher

My favorite part of this project was creating a playful visual identity. Even to-dos and chores can be fun.